Our brand new DUAL Reporting Service promises to make the lives of customers (including those who currently use multiple providers) considerably easier. The first of its kind, this service is looking to take the credit industry by storm.
From our research, we have found that a growing number of people use multiple reports when credit checking companies to gain a wider understanding of a business and to give customers more peace of mind. However, it can become very costly and time-consuming logging into different systems and comparing credit reports that are in different formats. Our new DUAL Report aims to take away this stress and expense and will save our customers time by only needing to look at one report. They will also have the benefit of having our Customer Services Team on hand to discuss queries on both sets of data in one phone call rather than having to make two phone calls. This is what some of our customers have said about the Dual Report:
"They are a great feature in the credit risk professional's toolbox, a real innovative feature.
It offers another good insight on the risk involved especially if there is an element of uncertainty over where to position the limit."
“CoCredo’s Dual Report now allows us to have the option to re-visit previous marginal decisions to see whether we would now possibly approve them for credit. The systems are very easy to use, very user friendly and extremely easy to navigate.”
“We have been enjoying the benefit of Dual Reports for some months now. When credit checking, our default report is level 3 for new customers, in the majority of situations this is adequate for setting up credit accounts. We keep a record of the recommended limit via monitoring, when customers are exceeding this or wish to spend more we run a Dual Report. Having the two different perspectives gives us the confidence to make a speedy decision on future spending and in a lot of cases helps to extend credit further where we may not have in the past. Happy customers and extra sales.
It has also helped when looking at larger spend accounts with my Senior Management Team here at Festo – having two opinions instead of one is a major advantage.”
“I think the dual reports are an excellent and innovative addition to the tools available to me as a Credit Manager. They draw information from more than one source that allows us to make far better-informed decisions regarding our customers and their business with us. That then allows us to maximise our trading potential with them.”